About Us
Shiba Inu of Wall Street is a premier clothing brand from Hong Kong that seamlessly fuses the rich aesthetics of Japanese anime and traditional Japanese tattoo art. The brand’s intricately crafted designs represent a unique blend of Eastern and Western influences, capturing the essence of modern street fashion. With a focus on authenticity and creativity, Shiba Inu of Wall Street offers a distinctive collection that appeals to fashion-forward individuals looking to make a bold statement.
Shipping
When will I get my order?
Usually, it takes 3–7 days to fulfill an order, after which it’s shipped out. We offer free standard international shipping, with an estimated delivery time of 10 to 20 days.
Where will my order ship from?
Our company is located in Hong Kong, while our production facility is situated in China. All shipments are dispatched from our facility in China.
How do I track my order?
You’ll receive a tracking link via email when your order ships out. If you have any questions about your tracking or shipment, email us at contact@shibainuofwallstreet.com.
Will I be charged customs for my order?
An additional customs and tax fee can occur on international orders. This fee is not in our control and is assessed by your local customs office. Customs policies vary widely for every country so please check with your local customs office directly to see if they apply duties and taxes to your purchases.
My order should be here by now, but I still don’t have it. What should I do?
Please check your shipping confirmation email and contact us at contact@shibainuofwallstreet.com with your order number.
How can I get in contact logistics company?
Below are contact the logistics companies:
4PX
http://express.4px.com/
+86755-23508077
YunExpress
https://www.yunexpress.cn/
+86755-89356329 EXT 6005
DHL Express
https://www.dhl.com/global-en/home.html
+267 391 2000 /+26771398433
YDH Express
https://www.ydhex.com
+8621-61921511
Returns
I received a wrong/damaged product, what should I do?
We’re so sorry if the product you ordered arrived damaged. To help us resolve this for you quickly, please email us at contact@shibainuofwallstreet.com within a weeks’ time with photos of the damaged product, your order number, unique QR code and any details on the shipping package. We’ll get back to you with a resolution as soon as possible!
Can I exchange an item for a different size/color?
At this time, we don’t offer exchanges. Though rare, it’s possible that an item you ordered was mislabelled. If that’s the case, please let us know at contact@shibainuofwallstreet.com within a week after receiving your order. Include your order number and photos of the mislabeled item, your order number, unique QR code and any details on the shipping package and we’ll send you a new one, or issue a refund!
What’s your return policy?
We don’t offer returns and exchanges, but if there’s something wrong with your order, please let us know by contacting us at contact@shibainuofwallstreet.com.
Do you offer refunds?
Refunds are only offered to customers that receive the wrong items or damaged items. If any of these apply, please contact us at contact@shibainuofwallstreet.com with photos of wrong/damaged items and we’ll sort that out for you.
Secure Payments
Is your online shop secure?
Our shop is 100% safe and secure. Our website has been certified by TrustedSite and rated safe by Norton Safe Web. Our shop is protected by Wordfence.
Is it safe to pay at your shop?
100% SECURE PAYMENTS. We do not store payment information in our servers. All payment details are sent to Stripe & PayPal via secure SSL connection.
Contact us
Email us at contact@shibainuofwallstreet.com for any questions or issues.
